Bogura: The Commercial Engine of the North
High retail competition across Bogura, Pabna, and Sirajganj means subscriber retention hinges entirely on rapid complaint resolution and customer care.
Automated Dispatch App for Linemen
Trouble tickets logged on the central NOC dashboard push straight to nearby field linemen with mapped navigation, tracking arrival and resolution times.
Hardware Inventory Accountability
Every meter of drop fiber and every deployed ONU is scanned into the lineman's digital custody, eliminating mysterious stock shrinkage.
Frequently Asked Questions (FAQ)
How can field technician accountability be enforced?+
The fiberNox Technician App enforces GPS geofencing and subscriber OTP verification before any maintenance ticket can be marked complete.